A neutral profile of The Co-operators: when it started, where it is based and where to find its own claims and complaint information. AdvisorPro is not connected to Co-operators and does not rate, rank or recommend insurers.
At a glance
Started: 1945, as Co-operative Life Insurance Company in Regina, Saskatchewan
Head office: Guelph, Ontario
Owned by: A co-operative, owned by member organizations such as co-operatives, credit union centrals and farm organizations
Names you may see: Co-operators General Insurance Company, Co-operators Life Insurance Company, The Sovereign General Insurance Company and HB Group Insurance
A short history
1945: Co-operative Life Insurance Company is formed in Regina, Saskatchewan.
1946: Co-operators Fidelity and Guarantee Association is established in Ontario.
1951: Co-operative Fire and Casualty Company is formed in Regina.
1978: The Saskatchewan and Ontario operations are amalgamated to form Co-operators.
A co-operative is owned by its members rather than by outside shareholders. That tells you who owns the company. It does not tell you how it treats customers.
Dealing with Co-operators
Claims, questions and changes. Use the phone number, website or app on your policy documents. If you bought through a broker or an agent, they can also help you start a claim or make a change.
A complaint. Start with Co-operators's own complaint process, which you can find on its website or in your policy documents. If it is not resolved, there are independent bodies you can turn to. See where insurer complaints data and help live.
Companies change names, owners and brands over time, so confirm anything that matters to you on the company's own website or in your policy documents. This page uses the name only to say which company it is about.
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Is AdvisorPro connected to Co-operators?
No. AdvisorPro is not affiliated with or endorsed by Co-operators, and it does not sell insurance. Company names are used only to say which company a page is about.
Can I get a policy from Co-operators through AdvisorPro?
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More in Insurance companies in Canada: plain facts
General information, not advice or a recommendation. Rules differ by province and by insurer, so confirm with your insurer or a licensed advisor. This page was last checked in November 2026.