Last updated: November 11, 2026
AdvisorPro wants everyone, including people with disabilities, to be able to read our guides, use our tools and ask to be connected with an advisor. We work to follow the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation, and the accessibility laws of other provinces that apply to us.
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which is higher than the WCAG 2.0 Level AA that the AODA requires of larger organizations. In practice that means the site can be used with a keyboard alone, shows where the keyboard focus is, uses sufficient colour contrast, gives form fields and buttons clear labels that screen readers can announce, works when text is enlarged, and adapts to small screens.
Accessibility is not perfect on any website. Some parts may not yet meet the standard, and we keep testing and fixing the site as it changes.
We review the site for accessibility barriers when we add or change features. If our size or the law requires it, we will publish a multi-year accessibility plan and file the compliance reports that apply to us.
If you find an accessibility barrier, or you need information in another format, such as plain text, large print or a phone call, email hello@advisorpro.ca. Tell us which page or feature you were using and, if you can, the assistive technology involved, so we can look into it properly.
We will acknowledge your message within two business days and work to fix the barrier or give you the information another way as quickly as we reasonably can, starting with the barriers that affect people most.